Putting you in control
King Comms giving your operators, managers and staff more control and communication within your organisation, are pleased to announce the release of KC Ops man.
For Staff and Operators
- Interactive display – see who is on the phone before attempting a transfer
- Instant messaging –or even send them an instant message to see if the want to take the call
- Built in system wide phone book – no need to scroll through countless directory entries
- CTi (click to dial) – From phonebook or from web browser
- Park, transfer, take and make calls at the click of a button
- One click recording
- Log on and log off
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For Managers
- Interactive display – see who is on the phone before attempting a transfer
- Instant messaging –or even send them an instant message to see if the want to take the call
- Built in system wide phone book – no need to scroll through countless directory entries
- CTi (click to dial) – From phonebook or from web browser
- Park, transfer, take and make calls at the click of a button
- One click recording
- Log on and log off
- Ops panel – see who is on the phone more control of staff
- Listen in to staff calls
- Whisper – Very handy when training staff or giving advice without the client knowing
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